Main Content

Client Reviews

There are good agents, and then there is Florence Ropelewski. If you are buying or selling in Napa Valley and want someone who is genuinely, unconditionally on your side, stop reading and call her. Florence is the rare agent who operates like a trusted advisor rather than a salesperson. She has zero tolerance for nonsense, lays out your options with complete honesty, and then executes with a precision that is frankly remarkable. Every appointment on time. Every document prepared and delivered without a single loose end. The entire process felt like a perfectly calibrated machine, one that simply never missed a beat. What sets her apart is her eye. Florence spots value and hidden gems where others see nothing, and she has the depth of market knowledge to back her conviction. She does not just show you homes. She helps you understand what you are truly buying, what it is worth, and what it could become. But it is the L’Agence Napa Valley experience as a whole that truly elevates this beyond any real estate transaction we have ever been part of. From the bottle of champagne waiting for us at the office to celebrate our offer being accepted, to signing closing paperwork in her beautifully appointed Napa space, to Florence personally ensuring our new home was deep cleaned before we set foot in it, every single detail was considered and executed with intention. This is first class business conducted in a first class way, and it shows in everything they do. Florence is thoughtful, sincere, and brings a level of class to every interaction that is increasingly rare. You never feel like a transaction. You feel like a client she genuinely cares about, because she does. We could not recommend her more highly.

RAJ DEVNANI

★★★★★

Working with Florence Ropelewski was an exceptional experience from start to finish. Her professionalism and poise set the tone from our very first conversation, and every interaction that followed only reinforced how truly dedicated she was to us, the process and a successful outcome. What stood out most was the perfect balance of efficiency and patience. She moved the process forward with imp...

Kristina

read more

Working with Florence Ropelewski was an exceptional experience from start to finish. Her professionalism and poise set the tone from our very first conversation, and every interaction that followed only reinforced how truly dedicated she was to us, the process and a successful outcome. What stood out most was the perfect balance of efficiency and patience. She moved the process forward with impressive organization and attention to detail, yet never made us feel rushed or overwhelmed. Every question—big or small—was met with thoughtful guidance, clear communication, and genuine care. Her elegant approach to every aspect of the transaction, from property previews to negotiations, made what could have been a stressful journey feel seamless. We always felt supported, informed, and confident in their expertise. I couldn’t recommend Florence Ropelewski more highly. If you’re looking for a real estate professional in the Napa Valley who embodies grace, efficiency, and unwavering patience, she is truly exceptional

Kristina

Florence is hands-down one of my favorite people! I don’t know that I have ever met someone so thoughtful and professional with such attention to details. We worked with Florence for over a year from the initial chat about looking to purchas...

Kinnereth Winegarner

read more

Florence is hands-down one of my favorite people! I don’t know that I have ever met someone so thoughtful and professional with such attention to details. We worked with Florence for over a year from the initial chat about looking to purchase our first home all the way through closing!! She was very encouraging and patient as we took a while to actually commit to the process. Once we signed with Florence she immediately had a short list of houses to show us. She proved to be more than a competent realtor and strong negotiator, I felt that Florence really had our best interest in mind as she helped us. The home we ended up with is perfect and we are very happy with the deal she negotiated for us. Additionally, she connected us with a property stylist to renovate our kitchen and make our new house feel like ours. Needless to say I 100% will work with Florence and her team in the future and highly recommend L’Agence!

Kinnereth Winegarner

As a young millennial couple, my husband and I thought buying a home in Napa would be a distant dream - Florence helped us make that dream a reality. Over the course of 6 months searching for our first home, Florence made...

Kimberly & Joe

read more

As a young millennial couple, my husband and I thought buying a home in Napa would be a distant dream - Florence helped us make that dream a reality. Over the course of 6 months searching for our first home, Florence made time in her schedule each week to show us homes, answer all of our questions, and supported us every step of the way. Florence helped us see the big picture and taught us so much about the home buying process. The best thing about working with Florence is that she isn't just a realtor showing us houses, she's a realtor who becomes a friend, mentor, and someone who is truly in the process with you no matter how long it takes. We ended up purchasing a new build home which took another 6 months to complete and eventually move in to and Florence was with us through it all. Although we've only known Florence for a year now, it's as if we've known her forever. Without a doubt, Florence is the best in the business when it comes to buying a home.

Kimberly & Joe

We purchased our first home in April with the help of Florence as our realtor. We could not have asked for a better experience as first-time homebuyers with Florence on our side. She is extremely knowledgeable, professional, prompt, personab...

Kiley Larmour

read more

We purchased our first home in April with the help of Florence as our realtor. We could not have asked for a better experience as first-time homebuyers with Florence on our side. She is extremely knowledgeable, professional, prompt, personable, and kept us informed of every detail. As first-time homebuyers we were appreciative that she could explain complex details clearly and educate us about each step, from mortgage pre-approval to closing. Florence went above and beyond as we were on an international vacation when we received the keys and she made sure everything was taken care of while also helping to coordinate getting our floors re-done all while we were out of the country. Since moving in, she has continued to check in and answer any follow up questions we have had. We cannot recommend Florence enough if you are looking for a great agent!

Kiley Larmour

Florence was such an asset during the purchase of my home. She facilitated negotiations for both my condo that needed sold and the house I now call my home. Florence's maturity, poise, and intelligence during the process was impeccable-I str...

Katie H.

read more

Florence was such an asset during the purchase of my home. She facilitated negotiations for both my condo that needed sold and the house I now call my home. Florence's maturity, poise, and intelligence during the process was impeccable-I strongly recommend her!

Katie H.

Florence is an amazing realtor. She is extremely knowledgable and creative. She thinks outside of the box and comes up with creative solutions for bumps that may come up along the way. She is open and honest and really listens to your wants/...

Katherine Van Treese

read more

Florence is an amazing realtor. She is extremely knowledgable and creative. She thinks outside of the box and comes up with creative solutions for bumps that may come up along the way. She is open and honest and really listens to your wants/needs. Her goal is truly to help you find your dream home and it's obvious that she cares about her clients and their happiness. We have maintained a great relationship with her and will definitely use her again in the future. She and her team are professional, organized, responsive and overall a pleasure to work with.

Katherine Van Treese

I cannot recommend Florence and her Agency highly enough to do her incredible efforts justice. I decided to go with Florence after reading her stellar reviews, and knowing intuitively that having someone local to sell my Napa home was vital....

Katherine Gordon

read more

I cannot recommend Florence and her Agency highly enough to do her incredible efforts justice. I decided to go with Florence after reading her stellar reviews, and knowing intuitively that having someone local to sell my Napa home was vital. Not only was I not dissapointed, I was blown away at the amount of work she out into my home as well as her expert advice given as she guided me through the process. I live out of state, I had two renters to vacate and the house needed so much work! Florence took care of EVERYTHING! I've never had a realtor be so involved, so dedicated and fo so much for me. It was a revelation. I didn't have to lift a finger, which came as a huge relief. On top of doing all the hard lifting, Florence developed a plan to generate excitement around my house that would allow for it to sell quickly in an otherwise stagnant market. I had been resistant to some of the things she recommend we do with my previous realtor, but Florence was able to explain the reasons for her suggestions in a way that made me see the sense in them and get on board. Her plan worked flawlessly. The investments I made in a) getting inspections done ahead of listing (no surprises to cause backing out) and b) fixing up and staging beautifully (making the house shine like a gem) and c) listing at a competitive price to generate a bidding war worked like a charm and we had an offer within hours at $50,000 above asking to secure the deal. I followed her advice even when part of me wanted to do less, invest less and ask for more, because I felt I could really trust her judgment. And it worked. She did all the work. I signed a few documents. I'm still in shock at how flawlessly the plan worked. It took less than 30 days from renters vacating to listing and getting the offer. I could never recommend Florence highly enough. She was just incredible. Oh!!!! AND she communicated with me everyday, explained every document, and was always available and attentive. If you want THIS experience, go with Florence.

Katherine Gordon

Florence Ropelewski is a top notch agent and is wonderful to work with throughout the home buying and selling process. My partner and I bought a home together and it was his first home buying experience but Florence made the process a breeze...

Katherine Ann Hettinger

read more

Florence Ropelewski is a top notch agent and is wonderful to work with throughout the home buying and selling process. My partner and I bought a home together and it was his first home buying experience but Florence made the process a breeze. Very professional, knowledgeable, and was always available to answer our questions. She explained everything in a way that was easy to understand from making the offer to closing. Florence was also able to successfully sell my current home after only 5 days on the market! A joy to work with and highly recommended!

Katherine Ann Hettinger

I met Florence at an open house in my neighborhood several years before I was ready to sell. I stayed in touch with her via email and she kept me updated on property values and sales in my area. When the time came for me to sell, I contact...

Karen Bradley

read more

I met Florence at an open house in my neighborhood several years before I was ready to sell. I stayed in touch with her via email and she kept me updated on property values and sales in my area. When the time came for me to sell, I contacted her and explained that I had a resale "flipper" company interested in buying my house , and a private party, and I did not want the hassle of hiring and having repairs done on my own. She openly discussed the pros and cons with me and presented her plan for the sale of my property.
Her plan and support made so much sense that I signed with her and she handled all the hiring and monitored all the repairs and updates. I had already moved out of the area. Her expertise at marketing my property
made for a quick and profitable sale. She talked me through all the offers made and helped me understand the strength and weaknesses.I would definitely work with her again. She made the process stress free for me.

Karen Bradley

Skip to content