Client Reviews

We just closed on selling our home with L'AGENCE. My husband and I were initially told about Florence and her team from a friends referral. After interviewing a few local agents in Napa, we personally felt that using Florence would be the right choice. Boy... were we right. From start to finish Florence brought vision, local knowledge and my personal favorite - solid market data! California/Napa is a unique market - therefore they relied on facts, not dreams/emotion when constructing our list price recommendation. This made us feel at ease. There was a clear path before going live on the market and we felt supported. All of our seemingly "silly" questions as first time home sellers were responded to with poise and professionalism. The marketing team developed clear and modern advertising, which lead to bringing in 75+ interested parties during our open houses and we were in contract within weeks. When it mattered most Florence backed up negotiations with concise and confident answers. If you want a professional agent who will fight for you - the choice is Florence. We can't thank her enough for helping make this transaction seamless. We are a military family and we can now PCS with peace knowing that our home sale is complete.

Lisa & Jake St George

My husband and I have loved working with Florence as our buyer’s agent these past few months. We closed on our new home in the Brown’s Valley neighborhood of Napa today. This will be our 4th home purchase in the last 10 years, so we have a lot of experience with various realtors across the country (all good) but Florence is truly a league ahead.

We first reached out to her when we decided to move back to California from North Carolina, and from our very first interactions, we could tell Florence was extraordinary! She took the time in a zoom call to really learn what we were looking for, and she walked us through the various Napa neighborhoods and their “personalities.” We wanted to take our time to really find the right home, and with Florence, we never felt rushed. In viewing potential homes, we appreciated her perspective on both items of concern and also positive qualities that may be overlooked. We also found her extremely responsive when we reached out via text, call or email. I can’t recommend L’AGENCE enough!

Lindsay Pasdera

Working with Florence Ropelewski was an exceptional experience from start to finish. Her professionalism and poise set the tone from our very first conversation, and every interaction that followed only reinforced how truly dedicated she was to us, the process and a successful outcome. What stood out most was the perfect balance of efficiency and patience. She moved the process forward with impressive organization and attention to detail, yet never made us feel rushed or overwhelmed. Every question—big or small—was met with thoughtful guidance, clear communication, and genuine care. Her elegant approach to every aspect of the transaction, from property previews to negotiations, made what could have been a stressful journey feel seamless. We always felt supported, informed, and confident in their expertise. I couldn’t recommend Florence Ropelewski more highly. If you’re looking for a real estate professional in the Napa Valley who embodies grace, efficiency, and unwavering patience, she is truly exceptional

Kristina

Florence is hands-down one of my favorite people! I don’t know that I have ever met someone so thoughtful and professional with such attention to details. We worked with Florence for over a year from the initial chat about looking to purchase our first home all the way through closing!! She was very encouraging and patient as we took a while to actually commit to the process. Once we signed with Florence she immediately had a short list of houses to show us. She proved to be more than a competent realtor and strong negotiator, I felt that Florence really had our best interest in mind as she helped us. The home we ended up with is perfect and we are very happy with the deal she negotiated for us. Additionally, she connected us with a property stylist to renovate our kitchen and make our new house feel like ours. Needless to say I 100% will work with Florence and her team in the future and highly recommend L’Agence!

Kinnereth Winegarner

As a young millennial couple, my husband and I thought buying a home in Napa would be a distant dream - Florence helped us make that dream a reality. Over the course of 6 months searching for our first home, Florence made time in her schedule each week to show us homes, answer all of our questions, and supported us every step of the way. Florence helped us see the big picture and taught us so much about the home buying process. The best thing about working with Florence is that she isn't just a realtor showing us houses, she's a realtor who becomes a friend, mentor, and someone who is truly in the process with you no matter how long it takes. We ended up purchasing a new build home which took another 6 months to complete and eventually move in to and Florence was with us through it all. Although we've only known Florence for a year now, it's as if we've known her forever. Without a doubt, Florence is the best in the business when it comes to buying a home.

Kimberly & Joe

We purchased our first home in April with the help of Florence as our realtor. We could not have asked for a better experience as first-time homebuyers with Florence on our side. She is extremely knowledgeable, professional, prompt, personable, and kept us informed of every detail. As first-time homebuyers we were appreciative that she could explain complex details clearly and educate us about each step, from mortgage pre-approval to closing. Florence went above and beyond as we were on an international vacation when we received the keys and she made sure everything was taken care of while also helping to coordinate getting our floors re-done all while we were out of the country. Since moving in, she has continued to check in and answer any follow up questions we have had. We cannot recommend Florence enough if you are looking for a great agent!

Kiley Larmour

Florence was such an asset during the purchase of my home. She facilitated negotiations for both my condo that needed sold and the house I now call my home. Florence's maturity, poise, and intelligence during the process was impeccable-I strongly recommend her!

Katie H.

Florence is an amazing realtor. She is extremely knowledgable and creative. She thinks outside of the box and comes up with creative solutions for bumps that may come up along the way. She is open and honest and really listens to your wants/needs. Her goal is truly to help you find your dream home and it's obvious that she cares about her clients and their happiness. We have maintained a great relationship with her and will definitely use her again in the future. She and her team are professional, organized, responsive and overall a pleasure to work with.

Katherine Van Treese

I cannot recommend Florence and her Agency highly enough to do her incredible efforts justice. I decided to go with Florence after reading her stellar reviews, and knowing intuitively that having someone local to sell my Napa home was vital. Not only was I not dissapointed, I was blown away at the amount of work she out into my home as well as her expert advice given as she guided me through the process. I live out of state, I had two renters to vacate and the house needed so much work! Florence took care of EVERYTHING! I've never had a realtor be so involved, so dedicated and fo so much for me. It was a revelation. I didn't have to lift a finger, which came as a huge relief. On top of doing all the hard lifting, Florence developed a plan to generate excitement around my house that would allow for it to sell quickly in an otherwise stagnant market. I had been resistant to some of the things she recommend we do with my previous realtor, but Florence was able to explain the reasons for her suggestions in a way that made me see the sense in them and get on board. Her plan worked flawlessly. The investments I made in a) getting inspections done ahead of listing (no surprises to cause backing out) and b) fixing up and staging beautifully (making the house shine like a gem) and c) listing at a competitive price to generate a bidding war worked like a charm and we had an offer within hours at $50,000 above asking to secure the deal. I followed her advice even when part of me wanted to do less, invest less and ask for more, because I felt I could really trust her judgment. And it worked. She did all the work. I signed a few documents. I'm still in shock at how flawlessly the plan worked. It took less than 30 days from renters vacating to listing and getting the offer. I could never recommend Florence highly enough. She was just incredible. Oh!!!! AND she communicated with me everyday, explained every document, and was always available and attentive. If you want THIS experience, go with Florence.

Katherine Gordon