Client Reviews

Florence did an amazing job helping us purchase our first house. The home buying process is intimidating and Florence made it easy for us. From our first meeting, she listened to what we were looking for and within a week found us four properties to look at that all met our desires. She is incredibly knowledgeable of the Napa neighborhoods and was extremely reachable. She was always available by text or email, day or night and made herself available for meetings after hours so we did not have to sacrifice our schedules. She was a joy to work with.

Nick Jensen

After a previous home-buying experience that was stressful, impersonal, and left us disheartened, we were understandably hesitant when the opportunity arose to sell our house and pursue our dream home. Enter Florence. From the very beginning, Florence brought a warmth, clarity, and calm we didn’t even realize we needed. She approached every step of the process with care, genuine concern, and true professionalism. She was available at a moment’s notice whenever we had questions and supported us from the very start of the process to the moment she handed us the keys to our new home. Thanks to her guidance, selling our home was smooth and stress-free. Florence isn’t just an exceptional realtor, she’s someone we now consider a dear friend. We are forever grateful to her and couldn’t recommend her more highly.

Nic

Florence is everything you could want in a realtor. She is professional, courteous, a expert negotiator, and strategic. It was her expert skills in strategic negotiations that helped us secure a home purchase which had five offers. She is Napa’s #1 realtor for a reason! Thank you Florence!

Nehah

Florence is the absolute best! When we first started our home journey, Florence made sure to explore every possibility. She presented a lot of different scenarios to make our dreams come true. Throughout the whole process, she was very communicative and responsive. Her support and knowledge made us feel comfortable, even as we were exploring new things as first time home buyers. I definitely recommend L' AGENCE!

Natalie O’Kelley

Great Experience We did not have an agent and met Florence at an open house for our future home. Fast forward 90 days and we had completed the purchase and moved into our forever home and closed escrow on our previous house. Florence handled all real estate business for both transactions. This was possible because of her savvy, smarts and real estate knowledge. She has a great understanding of market trends, is very responsive and available and was spot on as both a selling and buying agent. The current market can be challenging and she navigated every twist and turn impeccably. She has a great team and we utilized her support crew at every opportunity. Thank you Florence!

Mike and Rosie Berger

Great Experience We did not have a realtor and met Florence at an open house for our future home. Fast forward 90 days and we had completed the purchase and moved into our forever home and closed escrow on our previous house. Florence handled all real estate business for both transactions. This was possible because of her savvy, smarts and real estate knowledge. She has a great understanding of market trends, is very responsive and available and was spot on as both a selling and buying agent. The current market can be challenging and she navigated every twist and turn impeccably. She has a great team and we utilized her support crew at every opportunity. Thank you Florence!

Mike and Rosie Berger

Working with Florence was easily the most enjoyable part of the home buying experience for my family. I remember in our very first meeting she told us that if we were highly motivated, we would get a house. While we had doubts and were prepared to settle in for the long haul, she was absolutely right! Just over 5 weeks later we were moving into our first home.

My husband and I had spent years dreaming of our first home and unfortunately, the right time to buy for us came during the pandemic, in the middle of this extremely tough sellers market. However, having worked with her professionally for a few years, I knew that if anyone was up to the challenge, it was Florence! She reassured us every step of the way and despite her very busy schedule, Florence was constantly communicating with us throughout the process and happily answered all of the many questions we had as first time homebuyers. She always made us feel as though we were her only client! Having never purchased a home before, my husband and I had no idea what to expect and were so happy to have Florence in our corner advising us and advocating for our best interests every step of the way. I cannot recommend Florence highly enough and continue to sing her praises to everyone we relay our home buying experience to. If you are looking to buy or sell in Napa Valley in the near future, you definitely want Florence on your team!

Megan Heimbigner

Florence absolutely exceeded my expectations of what value a realtor could bring to my home buying process. As a first time buyer, it was important to me to be able to trust the person helping me find and purchase a home and Florence lived up to this 100%. From my first meeting with her, she truly listened to what I was looking for and offered valuable insights as to what was available in the market and where I could find a match. Once I did put an offer in, her and her team were dedicated to making it happen. Even with an an unexpected emergency trip out of the country, I never felt alone when finalizing the purchase. I will recommend Florence to any family + friends I know moving in the Napa area!

Megan

Florence was the representative, selling our property on 4/15/2021. This was not our first real estate transaction but Florence is the most experienced , professional, knowledgeable, detail oriented , personable and always ready to respond and help whenever we had a question . Actually, this was the only experience when we almost enjoy selling a property , almost like walking in the park !

Thank you Florence for the guidance, expertise and making selling our property an enjoyable experience .

We highly recommend Florence as your representative in buying or selling your property . You will be in good hands !!

Max and Wanda