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Client Reviews

There are good agents, and then there is Florence Ropelewski. If you are buying or selling in Napa Valley and want someone who is genuinely, unconditionally on your side, stop reading and call her. Florence is the rare agent who operates like a trusted advisor rather than a salesperson. She has zero tolerance for nonsense, lays out your options with complete honesty, and then executes with a precision that is frankly remarkable. Every appointment on time. Every document prepared and delivered without a single loose end. The entire process felt like a perfectly calibrated machine, one that simply never missed a beat. What sets her apart is her eye. Florence spots value and hidden gems where others see nothing, and she has the depth of market knowledge to back her conviction. She does not just show you homes. She helps you understand what you are truly buying, what it is worth, and what it could become. But it is the L’Agence Napa Valley experience as a whole that truly elevates this beyond any real estate transaction we have ever been part of. From the bottle of champagne waiting for us at the office to celebrate our offer being accepted, to signing closing paperwork in her beautifully appointed Napa space, to Florence personally ensuring our new home was deep cleaned before we set foot in it, every single detail was considered and executed with intention. This is first class business conducted in a first class way, and it shows in everything they do. Florence is thoughtful, sincere, and brings a level of class to every interaction that is increasingly rare. You never feel like a transaction. You feel like a client she genuinely cares about, because she does. We could not recommend her more highly.

RAJ DEVNANI

★★★★★

Before working with Florence I had no idea what a great real estate agent was capable of. Florence is smart, savvy and knowledgable; she has the technical understanding to detect structural flaws, electrical issues, and grading problems. She is super responsive and will get answers quickly. Not only is she there with you every step of the way up until closing, but even after closing she is gen...

Eva S.

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Before working with Florence I had no idea what a great real estate agent was capable of. Florence is smart, savvy and knowledgable; she has the technical understanding to detect structural flaws, electrical issues, and grading problems. She is super responsive and will get answers quickly. Not only is she there with you every step of the way up until closing, but even after closing she is genuinely interested in helping you turn your new house into a home; she will help connect you to plumbers and contractors to help you make your dreams come true. In today's sellers market you need an A team on your side and Florence is it!

Eva S.

A Truly Exceptional Real Estate Experience
Working with Florence was an absolute pleasure from start to finish. Her deep industry knowledge and understanding of the market made all the difference in helping us find our dream family home. Sh...

Erin A.

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A Truly Exceptional Real Estate Experience
Working with Florence was an absolute pleasure from start to finish. Her deep industry knowledge and understanding of the market made all the difference in helping us find our dream family home. She guided us through every step of the process with professionalism, care, and a genuine personal touch that made us feel truly supported.
What stood out most was her commitment to ensuring our experience was as smooth and positive as possible. She took the time to understand our needs, was always available to answer questions, and went above and beyond to make sure we were comfortable and confident in our decisions.
Thanks to Florence, we're now looking forward to settling into the perfect home for our family -- something we couldn't have achieved without her expertise and dedication. We couldn't recommend her more highly!

Erin A.

First class real estate agent. I would not work with anyone else in the future.

Drew Glover

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First class real estate agent. I would not work with anyone else in the future.

Drew Glover

Florence was an amazing realtor to work with! Her and her team went above and beyond and took any stress of buying a home away. Her experience in the field showed and helped navigate us through the process. With extreme professionalism, Flor...

Dana Kovac

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Florence was an amazing realtor to work with! Her and her team went above and beyond and took any stress of buying a home away. Her experience in the field showed and helped navigate us through the process. With extreme professionalism, Florence also made buying a home the best experience and we are truly grateful for all the effort she poured into us! We would highly recommend Florence to anyone selling or purchasing a home!

Dana Kovac

Florence was an absolute pleasure to work with! She took the time to understand my style and exactly what I was looking for in a home. She is very efficient. She was knowledgeable about the current state of the local real estate climate and ...

Crystele

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Florence was an absolute pleasure to work with! She took the time to understand my style and exactly what I was looking for in a home. She is very efficient. She was knowledgeable about the current state of the local real estate climate and strategies that work best in such a competitive market. She was realistic and reasonable in her approach and communicated often with me to keep me updated. She was always available and let me know what to anticipate next in the process. Florence made things so much easier than I imagined! She definitely provided the reassurance and information that a homebuyer needs to stay grounded and optimistic during such a milestone transaction!

Crystele

Nichole Douglas is an amazing realtor! She is very kind, knowledgeable, positive, and thorough. She helped us buy our first home together as husband and wife. Nichole was very attentive throughout the entire process. If we had any questions ...

Courtney Thompson

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Nichole Douglas is an amazing realtor! She is very kind, knowledgeable, positive, and thorough. She helped us buy our first home together as husband and wife. Nichole was very attentive throughout the entire process. If we had any questions she made sure to answer them as soon as she could. Nichole took the time to make sure we completely understood all the contracts and documents. Which we are so thankful for because they can get overwhelming. Nichole was always thinking one step ahead to make sure that all of our inspections were scheduled within the appropriate timeframes to close escrow on time. Home buying is a very exciting time but can be stressful too. Nichole remained calm and positive which helped us greatly throughout the process. We are so thankful for Nichole and L'AGENCE Napa Valley.

Courtney Thompson

Florence went above and beyond in every way to help us find the perfect home. She was patient, thorough and accessible. We trusted her fully and were not disappointed. It truly felt like we had the same end goal throughout the entire process...

Conor & Andrea

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Florence went above and beyond in every way to help us find the perfect home. She was patient, thorough and accessible. We trusted her fully and were not disappointed. It truly felt like we had the same end goal throughout the entire process. Florence was realistic and knowledgeable and thanks to her we ended up the best first home we could have asked for!

Conor & Andrea

Florence and her team are amazing! They are my go to realtors in Napa Valley, they know what they are doing when it comes to buying or selling. Highly recommend.

Christina L.

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Florence and her team are amazing! They are my go to realtors in Napa Valley, they know what they are doing when it comes to buying or selling. Highly recommend.

Christina L.

We just bought our second house with Florence and couldn't recommend her more! She's very knowledgeable of the market and industry, kind, and super professional. We trust her 100% with her advice and ability. You won't regret working with Fl...

Caitlyn

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We just bought our second house with Florence and couldn't recommend her more! She's very knowledgeable of the market and industry, kind, and super professional. We trust her 100% with her advice and ability. You won't regret working with Florence for buying your next house!

Caitlyn

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