Client Reviews

Florence did a great job showing Napa,homes for several months till we found the one we wanted. She was professional and knows the area extremely well. She worked with us every step of the way! We highly recommend her!

Marguerite Padovani

Florence is amazing! She is knowledgeable, thorough, calm, and supportive. The idea of searching for and buying a home was daunting to us, and she instantly made us feel comfortable. She matched our energy and she would provide us with all the facts in order to make the best, most informed decision possible. The process ending feels bittersweet because we are so so excited to be in our new home, but are also going to miss seeing and working with Florence so regularly! We highly recommend working with her!

Madison Ellis

Buyer Agent

Florence is amazing to work with! She was recommended by our close friends that had a wonderful experience working with her. As a first time homebuyer Florence was helpful in explaining the home buying process and patient in helping us find the perfect home to fit our needs in a difficult market. Her communication is impeccable; polite, honest and fast. Florence is an expert on the local market and neighborhoods and always steered us in the right direction for what we wanted. She has impeccable taste and is very knowledgeable about construction which helped when looking at homes that needed work. We were lucky to have a longer timeline to allow us to find the perfect spot and we ended up in a home better than we could imagine that was move in ready. I’m happy to recommend Florence to anyone buying (or selling) a home, because she made our dream of owning our own home come true. If we ever decide to sell I know she will be the first person we call. Florence is not just our agent she is a wonderful person we are lucky to call our friend!

Lisa J. Schmidt

Buyer Agent

Florence is hands-down one of my favorite people! I don’t know that I have ever met someone so thoughtful and professional with such attention to details. We worked with Florence for over a year from the initial chat about looking to purchase our first home all the way through closing!! She was very encouraging and patient as we took a while to actually commit to the process. Once we signed with Florence she immediately had a short list of houses to show us. She proved to be more than a competent realtor and strong negotiator, I felt that Florence really had our best interest in mind as she helped us. The home we ended up with is perfect and we are very happy with the deal she negotiated for us. Additionally, she connected us with a property stylist to renovate our kitchen and make our new house feel like ours. Needless to say I 100% will work with Florence and her team in the future and highly recommend L’Agence!

Kinnereth Winegarner

We purchased our first home in April with the help of Florence as our realtor. We could not have asked for a better experience as first-time homebuyers with Florence on our side. She is extremely knowledgeable, professional, prompt, personable, and kept us informed of every detail. As first-time homebuyers we were appreciative that she could explain complex details clearly and educate us about each step, from mortgage pre-approval to closing. Florence went above and beyond as we were on an international vacation when we received the keys and she made sure everything was taken care of while also helping to coordinate getting our floors re-done all while we were out of the country. Since moving in, she has continued to check in and answer any follow up questions we have had. We cannot recommend Florence enough if you are looking for a great agent!

Kiley Larmour

Florence was such an asset during the purchase of my home. She facilitated negotiations for both my condo that needed sold and the house I now call my home. Florence's maturity, poise, and intelligence during the process was impeccable-I strongly recommend her!

Katie H.

Florence is an amazing realtor. She is extremely knowledgable and creative. She thinks outside of the box and comes up with creative solutions for bumps that may come up along the way. She is open and honest and really listens to your wants/needs. Her goal is truly to help you find your dream home and it's obvious that she cares about her clients and their happiness. We have maintained a great relationship with her and will definitely use her again in the future. She and her team are professional, organized, responsive and overall a pleasure to work with.

Katherine Van Treese

Buyer Agent

I cannot recommend Florence and her Agency highly enough to do her incredible efforts justice. I decided to go with Florence after reading her stellar reviews, and knowing intuitively that having someone local to sell my Napa home was vital. Not only was I not dissapointed, I was blown away at the amount of work she out into my home as well as her expert advice given as she guided me through the process. I live out of state, I had two renters to vacate and the house needed so much work! Florence took care of EVERYTHING! I've never had a realtor be so involved, so dedicated and fo so much for me. It was a revelation. I didn't have to lift a finger, which came as a huge relief. On top of doing all the hard lifting, Florence developed a plan to generate excitement around my house that would allow for it to sell quickly in an otherwise stagnant market. I had been resistant to some of the things she recommend we do with my previous realtor, but Florence was able to explain the reasons for her suggestions in a way that made me see the sense in them and get on board. Her plan worked flawlessly. The investments I made in a) getting inspections done ahead of listing (no surprises to cause backing out) and b) fixing up and staging beautifully (making the house shine like a gem) and c) listing at a competitive price to generate a bidding war worked like a charm and we had an offer within hours at $50,000 above asking to secure the deal. I followed her advice even when part of me wanted to do less, invest less and ask for more, because I felt I could really trust her judgment. And it worked. She did all the work. I signed a few documents. I'm still in shock at how flawlessly the plan worked. It took less than 30 days from renters vacating to listing and getting the offer. I could never recommend Florence highly enough. She was just incredible. Oh!!!! AND she communicated with me everyday, explained every document, and was always available and attentive. If you want THIS experience, go with Florence.

Katherine Gordon

Florence Ropelewski is a top notch agent and is wonderful to work with throughout the home buying and selling process. My partner and I bought a home together and it was his first home buying experience but Florence made the process a breeze. Very professional, knowledgeable, and was always available to answer our questions. She explained everything in a way that was easy to understand from making the offer to closing. Florence was also able to successfully sell my current home after only 5 days on the market! A joy to work with and highly recommended!

Katherine Ann Hettinger

Buyer Agent