Client Reviews

We highly recommend Florence to anyone buying or selling a home. I can't even count the number of houses she had to show us before we'd even place on offer on one of them. Her knowledge of the local area, all things inside and outside of a home to look at, and the market helped us tremendously. And throughout the entire process, she was there for us to answer any and all questions. She goes beyond what you'd normally expect from a realtor in every way.

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Florence is one of the best realtors in town AND a great person. The real estate market has been difficult to navigate and has changed so much since I was a buyer. I was so tentative at first, and Florence had me jump right in, to focus on what I wanted and didn't want and to also keep an open mind with such a challenging market. She was creative with offers and visualizing the living spaces. She took the time to understand what I was really searching for and to help me find the PERFECT home. I truly believe that I would not have found and bought my dream home without her. After the sale, she makes close of escrow day a magical day - so you know you are home. Should you need anything to make your house even more perfect, she has the contractor/home services connections to make your house a true HOME. Thank you Florence!!

Shana Bagley

Florence is knowledgeable, honest, very responsive and an expert in real estate and certainly plugged into and the community. I couldn't recommend a better person to have on your side in your adventure in finding your dream home!!

Robert Dubben

Buyer Agent

Florence was amazing! We were first time home buyers and she guided us through the process start to finish. She was always available to answer all of our questions and thoroughly explained everything so we could understand it. Florence made the entire experience comfortable. She had a detailed step-by-step checklist and timeline so we always knew what was next and what we had accomplished. She was upfront, honest and kept our expectations realistic. It was obvious that she wasn't selling us a house, but finding us a home. We first reached out to her at the end of September and closed on our home November 2nd. I couldn't imagine buying a home being any easier than it was with Florence. We really felt like we were her only clients. We won't go to or recommend anyone else!

RJ B.

Florence Ropelewski was our agent for the recent sale of a St. Helena property, and we could not have been more impressed and satisfied with her assistance and support. She was a great advocate for us, keeping us apprised of all the details of the listing, prospective buyer's interests and the ultimate sale. The required paperwork was daunting but Florence Ropelewski made it understandable. We are grateful for her professional representation, and recommend her with five plus stars!

Richard Bennett

Florence is a consummate professional. If you are looking for someone that is understanding, reliable, creative and ethical, then Florence is your Agent! Buying or selling a house can be a challenging experience. We are so grateful to have met and had the pleasure of working with Florence Ropelewski. From the start she handled every junction calmly, clearly and on our behalf. She listened and followed through. Florence tracked every large and small detail as she moved through the process with us. We were demanding and determined, and she stayed right there with us guiding us toward our goals and wishes. We found a great family to take over our jewel, and the roll out was fast and rewarding. Florence became a friend that we admire, and we could not have found a better professional to partner with in this very personal adventure! Thank you, Florence.

Reynaldo Davila

What a journey it has been. But it has a happy ending thanks to Florence Ropelewski and her amazing team at L’AGENCE Napa Valley in selling two of our homes in this tumultuous real estate market. You see, we did it backwards. We bought the new home first, a risky move, without regard to selling our existing homes in Napa and Concord. Now, with a cooling market, we were compelled to sell our properties as soon as possible. When it came to choosing our agent to represent our properties, only one name came to the forefront of consideration, Florence Ropelewski.

We met Florence several months earlier during an open house in the neighborhood. Right away we established an instant rapport. Her engaging attitude and thoroughness in her answers to our questions left a very favorable impression. She came across as professional, competent and trustworthy, as well as a great neighbor; we could easily see her representing us.

Florence’s expertise in the Napa market was evident from our first meeting. She provided detailed analysis of the trends, comps and the direction we should be focusing on. We also admired her transparency and honesty in telling us what we needed to hear, not just what we’d like to hear. When she suggested we make considerable improvements to the Napa house before putting it out into this challenging environment, she backed the pros and cons with concrete and compelling evidence, which was enough to get us on board. It was the right move. She brought in her expert builder and stylist, Ulrika Edin, who helped create this stunning transformation. This was further enhanced with on-point staging and photography, with the end result being a house worthy of gracing the cover of a coffee table book. Florence’s assessment of the true potential value of our home, and her ability to bring in the experts to transform and create a strong marketing plan which included digital and social media, strongly prepared us and our house for this daunting Napa market.

Having readied the Napa house, our attention now focused on bringing the Concord house to the market as well, but with different challenges. Our concern was whether its location would get the same in-person attention and expertise being located outside of Napa. Our fears were unfounded as Florence entrusted her colleague Joedy Michael to handle our Concord house; he was equally effective and personable to work with. Collaborating with Joedy, his outstanding communication and dedication advocating for us really stood out. Prompt and in-depth feedback from each showing and any interaction with potential buyers and their agents kept us abreast of what was working, or what needed tweaking to get to that level. Any problems that arose, some which were unpredictable and serious, were quickly handled by Joedy, with the assurance provided by Florence’s oversight and direction.

In the end, the journey was well worth it. The efforts and talents of both Florence and Joedy in transforming our homes, enhancing and showcasing through staging and marketing resulted in 2 offers for our Napa home, which required more effort and finesse, as well as 6 offers for the Concord house after two weeks on the market. Both places closed within three days of each other. In retrospect, it is incredible how far we have come, but we could not have done it without Florence and her incredible team. Their parting gift of custom photo books highlighting the best of our former Napa and Concord homes serve as a poignant reminder of this incredible journey we have taken together.

Randy and Fernando

Yesterday we got the key to our forever home and our journey started In March 2021 with selling our old home and finding a new one for us. We were very fortunate that Florence Ropelewski was referred to us by a friend as our real estate agent. We couldn’t have done it without her assistant along our journey. Her extensive knowledge helped us in making our decisions a lot easier and put us at ease. Her guidance in preparing our home for sale is critical so we did not go overboard and yet we maximize the outcome and also reduce our stress level. The house was sold in within 3 days and above asking price.

Along the process of finding our next home, she quickly learned about what our preferences are in finding our forever home and guide us to the right direction. We realized that there were quite a few challenges along this process in which she overcome them with grace and professionalism.

She went above and beyond in providing us with her services even outside the contract. She is very knowledgeable, sharp, stay on top of every detail, organized and update us in every step. She treats her clients with care, compasion and personal touches, and not just busines. Once again, her job is very important, the end result of her job is getting her client/s to their life changing destination and make them happy.

We highly recommend Florence Ropelewski.

Randy

Florence did an amazing job helping us purchase our first house. The home buying process is intimidating and Florence made it easy for us. From our first meeting, she listened to what we were looking for and within a week found us four properties to look at that all met our desires. She is incredibly knowledgeable of the Napa neighborhoods and was extremely reachable. She was always available by text or email, day or night and made herself available for meetings after hours so we did not have to sacrifice our schedules. She was a joy to work with.

Nick Jensen

Buyer Agent