Client Reviews

Florence is a wonderful real estate agent! She was just perfect for us. She is very professional and dedicated to serve her clients while being friendly and easy going and reassuring at the same time. She listens well, has great ideas, thinks out of the box; knows all there is to know about real estate. She also has great taste and style, and represents her clients really well and knows a very good licensed contractor, and can help with staging homes too. We were anxious and stressed at the prospect of selling while having to pack with lots of boxes and finding our next out of state home. Florence reassured us not to worry and take our time. She gave us an extensive analysis of the real estate market with comparisons and estimated the value of our home at a higher price than we did. Since we did not feel ready to show our home, she discussed with us to place the house as coming soon first before putting it on the market with no open homes yet during that period. Needless to say, the real estate market has been hot and our home caught the interest of buyers, who offered initially above the asking price then decided to lower their offer, and raised their offer again above the asking price but lower than the initial offer. When we were ready to accept their lower offer still above our asking price, Florence called us and advised we were not aggressive enough given the market and our multi units home being unique, and that if we were willing to take the risk could ask for even more for this cash over. We followed her advice and our home was sold very well at great speed and with almost a 2 months 1/2 free rent back to allow us to finish packing and search for our new home. She also volunteered to help us after the sale if we wanted to sell to the buyers some of the extra appliances, which we had promised to other people, which the buyers wanted to have even though they were not in the contract, which we decided to give to the buyers instead. She also offered to help us during the rental period if there was any problem. She provides great peace of mind, and looks for the best interest in her clients whether they need to sell or buy. I highly recommend Florence!

Bre

Buyer Agent

I met Florence at an open house in my neighborhood several years before I was ready to sell. I stayed in touch with her via email and she kept me updated on property values and sales in my area. When the time came for me to sell, I contacted her and explained that I had a resale "flipper" company interested in buying my house , and a private party, and I did not want the hassle of hiring and having repairs done on my own. She openly discussed the pros and cons with me and presented her plan for the sale of my property.
Her plan and support made so much sense that I signed with her and she handled all the hiring and monitored all the repairs and updates. I had already moved out of the area. Her expertise at marketing my property
made for a quick and profitable sale. She talked me through all the offers made and helped me understand the strength and weaknesses.I would definitely work with her again. She made the process stress free for me.

Bradley

Buyer Agent

I don't always take the time to send reviews but Florence deserves 5 stars without a doubt. She went above and beyond what I was expecting in order to sell my condo during the confinement period. I will certainly use her expertise and services again when I'm ready to buy a new property.

Boris G.

My girlfriend and I had been looking at open homes for over a year. When we met Florence at an open house her knowledge of the market was apparent and she had style to boot. Many months later after seeing many more houses and meeting many agents we asked Florence to represent us. When we found the right house Florence confirmed the market underwriting and helped us nail the winning bid. We closed remotely and Florence handled all the inspections and vendors we needed to waive contingencies. As a commercial broker I know what to expect from good brokerage and Florence delivered in spades!

Ben H.

Florence did a wonderful job working with us as we purchased a home near downtown Napa! We would recommend her to any member of our family and look to work with her again in the future. She had great insights of the neighborhoods in Napa and provided excellent guidance. Her advice was always on point and appreciated. She is a great listener and valued our opinions and input into our ideal property. We worked with Florence over the course of several months and she was very patient with us. When it came to negotiating, she provided excellent guidance and helped us close the deal.

Ben Clark

Buyer Agent

We used Florence for our recent home purchase and are so happy we did. This is our 5th home purchase and we will only be using her in the future - She is now also helping us sell a property. You won't find a more knowledgeable, responsive, and professional realtor. Highly recommend.

Ashley L.

Florence did an excellent job for us. Her expertise and professionalism are top notch! She has an incredible eye for detail and quickly knew the best way to stage and market the house for sale. She worked hard to negotiate the best deal and closing went smoothly. She knows the local inventory well and is very in tune with today's average Buyer. Merci, Flo!

Amy Stout

Florence was amazing and professional! We were first time home buyers and we had no idea what the process was in buying a home. Florence gracefully guided us through the entire process and answered all of our questions and throughly explained everything so we could understand it. We looked at many houses and we never felt pressured to put an offer in. We now have been living in our home for about 2 months, and we are beyond happy with our home. We highly recommend Florence to any friends and family and will use her expertise in the future! Thank you Florence for making our dream a reality, now we have a backyard that our daughter can run around in and make wonderful memories.

Amy M.

"Purchasing our first home has been a journey for us as the market was very competitive. Florence and her team have always been highly patiente and professional to guide us towards the best option for our family. The precious advice from Florence allows us to get the house that we love - on Valentine's Day! The whole process was pretty smooth and easy thanks to L'Agence, although it's a complex exercice. Thank you so much!"

Aline Chene Brisoux

Buyer Agent