At L’AGENCE Napa Valley, meticulousness is not just a standard; it’s a commitment. We’ve set the bar high to ensure every member of our team is top-notch, creating a tight-knit real estate family that delivers a uniquely personal experience exceeding our client’s expectations.
Our operation stands on 3 pillars:
Real Estate Expertise
We pride ourselves on knowing the market inside and out, standing out in the competitive real estate scene with our hands-on approach. We’re always pushing ourselves to get better through ongoing education and new certifications. We’re avid consumers of real estate podcasts, books, and conferences to keep up with the latest trends.
Our flexibility and dedication have earned us respect, reflected in our stellar five-star average review rating from satisfied clients and collaborating agents.
Certifications:
- First-time Buyer Specialist Certification (C.A.R.)
- Certified Real Estate Negotiator (CREN) (N.A.R.)
- Investment Property Specialist Certification (N.A.R.)
- Probate & Trust Specialist (C.A.R)
- Short Sale & Foreclosure Resource Certification (SFR) (N.A.R.)
- Pricing Strategy (PSA) (N.A.R.)
Marketing Mastery
We are more than real estate agents. We are marketers. We are inspired by the disrupters, the creative thinkers, and the innovators of the world. Our marketing expertise is unmatched in the marketplace. Florence studied marketing through grad business school and has a masters of science in strategic marketing. Whether it’s to market the team, L’AGENCE Napa Valley or the listings we represent, we stay true to the brand voice and market in a unique manner.
Our commitment extends beyond real estate; it embraces marketing excellence. We utilize cutting-edge strategies to showcase properties, creating a distinct presence in the market. From movie-inspired experiential open houses to innovative digital and print campaigns, we redefine property promotion.
Customer Service
We place our client’s interests before our own. We abide by the N.A.R. code of ethics. We treat everyone with kindness and respect. Integrity is our backbone. We adhere to the highest standards, and integrity, to us, means doing what’s right because it’s the right thing to do. The greatest compliment we get is when our clients tell us they feel like they were our only clients. We want them to feel special because they are! Once a client, always a friend. It’s the secret sauce to our success, ensuring we keep every promise and consistently deliver exceptional customer service. Our commitment to customer service excellence has earned respect, reflected in our stellar five-star average review rating from satisfied clients and collaborating agents.
With L’AGENCE Napa Valley, you are partnering with a team that values integrity and client advocacy, providing the highest level of service and support throughout your real estate journey.